Welcome to Incognito IT
You Can Relax. We'll Handle IT.
Complimentary Technology Audit
Just book an appointment, and one of our skilled vCIOs will visit your business FREE of charge and provide you with valuable insight on how you can utilize your current systems!
Securing your Systems in Today's World of Danger & Destruction
Hackers want to ruin your business. We're not going to let them.
Your Business Deserves Simple
Managed IT Support
We know your IT Infrastructure can be a major headache! Kick back and relax, we’ll take care of IT for you.
Your Business Needs Practical
IT Project Management
Helping out your IT staff or just coordinating one project, we’ll see it through start-to-finish!
Your Business Needs Inspired
Network Auditing & Design
This stuff is complicated. Let our expert technicians handle the hard work for you. Those geeks love a challenge.
Our Services
We believe that your IT Infrastructure is one of the most important assets of your business. That's why we take extreme pride in offering services designed not around our convenience, but around your business's efficiency and growth.
Virtual CIOs
We provide access to an experienced staff member (vCIO) specifically trained in how to manage the “Business Side” of IT Infrastructures.
Vendor Management
We know all the vendors you work with are awesome. But it can be hard to keep them all straight! We’ll stay in touch with all of them for you.
24x7x365 Support
Server Crash? Network Outage? Our people work late nights so that you don’t have to. Chances are, the issue will be resolved before you even clock in the next morning.
Remote Management
Long gone are the days of waiting for your IT guy to wander down to your office. Our technicians can gain access to your systems remotely within seconds!
Helping Businesses Use IT to Create Efficiency and Grow Fast!
IT Management, though complicated, really only has two goals:
- Stay Running, Always.
- Make My Job Easier, Not Harder.
We take these goals seriously. In fact, we require that all of our staff are passionate about what we do! You won't find anyone in our offices that is 'just there for the paycheck'. We find that our customers' systems stay up longer, are built more efficiently, and just work better than if we were to just 'fill seats'!
0+ Hours of Uptime Supported
0+ Environments Supported
0+ Late Nights Worked
0+ Energy Drinks Consumed
Frequently Asked Questions
How Quickly Can I Initiate a Project?
How quickly can you give us a call? No, seriously. We ask for 24-hours notice, but we can mobilize in just an hour or two if necessary.
Where Are Your Staff Based?
Our staff work from our headquarters office in Kennewick, WA; or from one of our satellite offices in Nashville, TN, Louisville, KY, or Las Vegas, NV.
What Are The Fees For Your Services?
If you’re just looking for hourly service, our rates are $150/hr during the business day, (7 AM – 6 PM PST) and $225/hr for after-hours support. For IT Management customers, our rates are defined based on business needs, and not a one-size-fits-all approach. Need more info? Give us a call ...
Our Business Is Making Your Business Easier.
If you don’t want to take the time to email back and forth, and are just ready to chat with one of our vCIOs about adding efficient IT services to your business’ arsenal…
Just select “15 Minute Sales Call” and one of our talented account managers will contact you at the designated time!